📦 Refund and Returns Policy 📦
At Curame Natural, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help! Please review our policy below for returns and refunds. 🌟
🛍️ Returns
You have 30 days from the date of purchase to return any items. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
📜 Return Process
- Contact Us: Email us at info@curamenatural.com with your order number and reason for return.
- Receive Instructions: We will provide you with detailed instructions on how to proceed with your return.
- Ship the Item: Send the item back to us using a trackable shipping service. The return shipping cost is the responsibility of the customer.
- Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your return.
💵 Refunds
Once your return is approved, we will process your refund. A credit will automatically be applied to your original method of payment within a certain number of days.
❌ Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Custom or personalized products
- Items marked as final sale
🔄 Exchanges
If you need to exchange an item for the same product, contact us at support@curamenatural.com. We will provide instructions on how to proceed with the exchange.
💬 Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
- Email: info@curamenatural.com